Shipping

Shipping Timeline

Estimated arrival dates are for domestic orders placed today. We have adjusted these estimates to account for holidays and weekends.

Shipping MethodEstimated Arrival DateMore Details
Standard Shipping Order should arrive between
Tuesday, 09/14/2010 and
Wednesday, 09/22/2010		A more precise estimated arrival date will be provided at checkout, once we know specifically what you’re ordering and where you want it shipped.
Two-day ShippingWednesday, 09/15/2010Place your order by 9 a.m. PT for delivery in two business days.
One-day Express ShippingTuesday, 09/14/2010Place your order by 9 a.m. PT for delivery the next business day.

REI Store Pickup

A more precise estimated arrival date for REI store pickup orders will be provided at checkout.

Learn more about free REI Store Pickup

Shipping Estimates: Exceptions

Estimated Arrival Dates Do Not Apply to:

  • Deliveries to Alaska, Hawaii, PO boxes and rural areas
  • Deliveries made to U.S. territories, APO, FPO and international addresses
  • Items that must be sent by ground-shipping only: hazardous, flammable and oversize items as noted in the product information
  • Items shipped common carrier freight, including boats and car-top boxes
  • Bikes
  • Items that are out-of-stock at the time of ordering

Please Note:

  • Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
  • Some items require a signature for delivery.
  • For shipping-related questions, please contact us directly at 1-800-426-4840.

Packages Do Not Ship from Our Distribution Center on the Following Holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas

Free Shipping With REI Store Pickup

Have your order shipped to an REI store and get FREE SHIPPING. Some restrictions apply.

  • Shipping is free—even for oversize items.
  • We offer limited tracking of REI Store Pickup orders.
  • Note: It can take up to three weeks for the order to arrive at the REI store of your choice.
  • Several bike brands can be shipped to REI stores only; they cannot be shipped to your home or other addresses. Learn more about each bike brand's shipping restrictions.
  • Gift cards are not eligible for REI Store Pickup.

Placing your order

  • Shop online: Select "Ship to an REI Store" in step two of checkout.
  • Order by phone: Call 1-800-426-4840.
  • Order in person at your local REI Store.
  • Note: Orders paid with cash or check must be prepaid, and placed from one of our retail stores only.

Store arrival & pickup

You will be given an estimated arrival date when you place your order, and you will receive an email when items from your order are available for pickup.

REI Store Pickup orders may take longer than other shipping options. To see the estimated arrival date of an REI Store Pickup order placed today, see the Shipping Timeline at the top of this page. Select your store from the drop-down menu beneath "REI Store Pickup."

Questions? Contact the REI store's Customer Service department or call 1-800-426-4840.

Shipping Rates

US Rates

Order AmountREI Store
Pickup		Standard
Shipping		Two-Day
Shipping		One-Day
Express Shipping
Up to $50.00FREE$5.99$19.99$27.99
$50.01-$75.00FREE$8.99$20.99$28.99
$75.01-$100.00FREE$9.99$21.99$29.99
$100.01-$150.00FREE$10.99$22.99$30.99
$150.01-$200.00FREE$12.99$23.99$31.99
$200.01 and overFREE$13.99$24.99$32.99

Please note: When standard shipping is selected, REI determines the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), UPS or FedEx. Shipping charges may be subject to sales tax depending on the tax laws of the state the order is being shipped to.

Note: Certain products can only be shipped to REI store locations and not to specified addresses. These exceptions will be noted on the product pages.

Go to information on Canadian and other international ordering and shipping.

Oversized & Hazardous Items

Oversized items

Shipping bikes, canoes, rooftop boxes and other oversized or heavy items costs extra. Be sure to read the special shipping information that appears on the product page, or on the purchase agreement page which you'll see when you place the item in your shopping basket. Oversized charges are not added on REI Store Pickup orders.

Note:

  • Most oversized items are not eligible for gift boxing. If an item can't be gift boxed we'll let you know on the product page.
  • Some items with irregular shapes may be sent in gift bags rather than gift boxes.

Hazardous Items

Because flammable items must be sent via surface shipping, they may be shipped separately from the rest of your order.

Oversized and hazardous items cannot be shipped to international or APO/FPO addresses.

Sales Tax

  • As a national retailer with physical retail stores nationwide. REI is required to charge applicable state and local sales tax on orders shipped to states where we have a physical presence, which includes distribution centers, operating stores and/or new stores under construction.
  • International Duties and Taxes
  • In states in which REI does not have a physical presence, we may be required to charge applicable state and local sales tax on orders shipped if required to do so under state and/or local tax laws, such as those enacted by the State of New York
  • Some taxing authorities also require the taxable amount to include any shipping and handling charges, while others charge sales tax only on merchandise. We are required to follow the rules of each state.
  • Gift Cards -No sales tax is charged when buying gift cards. The appropriate sales tax will be charged on the purchase when the gift card is used.

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